Koodo Community



Hi, can I retroactively apply a long distance plan? I ended up calling the US from Canada and the charges exceed the monthly plan cost.

Retroactive long distance

2 replies

Userlevel 6
Hey Norman, As it turns out, Koodo or any other carrier in Canada cannot retroactively add any plan or add-ons and take off any additional charges.
Userlevel 6
You cannot change the past...not with Koodo, not with anybody 😃