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Got some extra charges on my bill, whats koodo customer service hours on dec 31 2017


When i have looked at my koodo bill, i have noticed ~40$ extra charges. Whats koodo customer service working hours on dec 31 2017, and is koodo still too busy to respond?

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Userlevel 7
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Userlevel 7
Badge +4
@ Zan, what makes you think you have extra charges, that shouldn't be there? Wait times are still long on the phone but if you provide some high level details on what the $40 were for maybe we can help explain here. Or just send us a private message on Facebook. 
Userlevel 7
Badge +4
You can see details of your charges on page 3 of your pdf ebill.  Have you logged into self serve to download your detailed bill?

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