I live in Victoria, which is at the very tip of Vancouver Island and below the 49th parallel so sometimes my phone connects to American networks. I am getting charged data roaming fees when I haven’t even left my city let alone the country. I paid the $10 charge once because I couldn’t get through to a rep and didn’t want to get late charges for not paying my bill on time. I refuse to pay it again. The chat assist is of zero help. Highly frustrating.