Hi,
How can I get back the remained amount (showed by negative) from the final bill after cancelling my line?
Thanks
Userlevel 7
A check will be mailed to your billing address once the final bill is issued. I believe, but am not sure, that if you paid by credit card, your credit account will receive credit for the amount owed to you.
My billing address is wrong and I cannot change it right now. Hope to get it back via credit card.
Userlevel 7
You may as well speak to koodo via callback and explain your situation (preferred credit card route) BEFORE the final bill is issued to avoid a ‘wandering check’ event
Thanks for your help.
Userlevel 7
+4
They wouldn’t refund to your credit card, only cheque option is available. You could contact them to make sure you have the latest address on file.
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