Koodo Community
Community
Solved

First Month in Advance

B
I still don't understand the "your first bill includes the next month in advance" thing. Say I have a $48 plan with a $15 tab charge, that would make $63, meaning my bill would be $126 + tax + any other prorated charges, activation fee, etc. As the $126 includes the next month in advance, does that mean I will not receive a bill for the next month as it is already paid?
icon

Best answer by Dinh 28 January 2019, 22:02

If you activated on Feb1, and billing date Feb 4. Here is the potential bills:
1st bill (Feb 1 to Feb3) + (Feb4 + Mar03)
2nd bill (Mar04 to Apr03)

You will normally receive bills 2,3 days after the billing date starts.

View original

4 replies

Mats
Badge +4
This link should explain your 1st bill.

https://www.koodomobile.com/help/charges-explained
B
@Mats I've already taken a look at that. Say I activate on Feb 1, and my billing date starts on Feb 4, would I be charged proration for Feb 1- Feb 4, the month of Feb (Feb 4 to Mar 4), and the month of Mar (Mar 4 to Apr 4). So when would I receive another bill? Apr 4?
Dinh
Userlevel 7
Badge +4
If you activated on Feb1, and billing date Feb 4. Here is the potential bills:
1st bill (Feb 1 to Feb3) + (Feb4 + Mar03)
2nd bill (Mar04 to Apr03)

You will normally receive bills 2,3 days after the billing date starts.
A Koodo customer, opinions are my own.
B
Thanks Dinh!! That makes sense now. I saw somewhere that someone was charged two months in advance (like I stated in my example above) which is likely why I was confused.

Reply

    Koodo Community