Koodo Community



First Billing Period/Payment

Hi, I signed with Koodo about two weeks ago (march 5th).

When I log into self-serve overview I see that I owe $58 but when I look at billing it says my account has no bills yet. Is this normal for first billing period? 

Any help is appreciated.

2 replies

Userlevel 6
You signed up halfway through a billing cycle.
Your first bill will come by the beginning of your normal cycle.
It will bill for the month in advance and the first few weeks at 1/30 per day.

hope this helps
Userlevel 3
Hey Geoff! Please watch our video! You will find more information regarding your first bill http://koo.do/firstbill. Have a good weekend!