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First bill didn’t apply promo

  • 15 January 2021
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Hi!

I added a new line to my account this month. The promo stated that, instead of a monthly tab of $45 + tax, I would have a $10 discount for 22 months. I see that this has been adjusted under my “Account history”. However, my first bill still shows a $45 charge + tax. Please help me understand if this is an error or not. Thanks!

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Best answer by Goran 15 January 2021, 22:59

It's typical to have such discounts start on the second bill. You'll still get it for the number of months that you're supposed to grt.

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It's typical to have such discounts start on the second bill. You'll still get it for the number of months that you're supposed to grt.

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