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final billing payment options from out of country


why does the phone message say you are closed today its Friday ? I am trying to pay a final bill and don't have a canadian bank acct anymore as I moved to States

5 replies

Userlevel 6
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Hi there Paula... Koodo Customer Service is open every single day, so make sure you dial 1-866-995-6636... If you want to pay your final bill, you can do it with Credit Card, if it is international Credit card and not Canadian, most likely will have to be registered first with Customer Service, you can also pay via Western Union (you will need account number), you can send a cheque to Koodo as well... Call Customer Service for all the options to pay your final bill...
Userlevel 7
Badge +4
it should open in 2 hours at the latest. They open at 10am local time.
Userlevel 6
Badge +4
Dennis wrote:

it should open in 2 hours at the latest. They open at 10am local time.

It is actually at 9:00 a.m. local time Mon-Fri: 9am - 9pm local time Sat: 9am - 7pm local time Sun: 9am - 7pm local time
Userlevel 7
Badge +4
But I got this from the site

Userlevel 6
Badge +4
Dennis wrote:

But I got this from the site [img]https://d1qy7qyune0vt1.cloudfront.net/koodo-en/attachment/C...

Interesting... You are right, will forward this, probably they haven't realized it says 10:00 a.m.

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