Koodo Community



Feedback on the new e-bill format

I hate the new e-bill. The PDF has a much bigger file size, contains less information than the old format (for example, no air time, text, and data usage summary), and the odd and even pages have different sizes! It really looks messy and unprofessional. Why, Koodo?

2 replies

Userlevel 7
Badge +4
Many people feel same way... And now this is "under consideration." 🙂 http://community.koodomobile.com/koodo/topics/new_bill_format_needs_improvements
Userlevel 3
Hi Mzee,
We hear you loud and clear. Thanks to your feedback we've added usage totals back to our bills. You should see the changes on your next statement. Thanks again for letting us know how you feel about Koodo.