I cancelled my account with Koodo a couple of months ago and paid my final bill. I now have an overdue account balance of $10.00 with no explanation. I downloaded the PDF version of my bill to see if it had more details but it only says “balance forward from your last bill” and as I said, I paid my last bill in full. I am wondering why I am being charged this extra amount.
Best answer by Allan M
Can you go check out your past bills? If you find the last one that it was forwarded from you may be able to figure it out.