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exchange fees?


i just got my bill for this month, and was charged $10 for the exchange fees, just wondering what that fee is for...

9 replies

Userlevel 4
Whereabouts do you see this on the bill? What is the title of the ssection it is posted?
Userlevel 7
Badge +4
Have you repaired your phone recently? First time I hear about this fee!
Userlevel 4
It would be awesome if we can get a response
It was posted under the other charges and credits, as i know so far it is the fee of plan change, but if we do it online then it should be free..
Userlevel 4
Thanh Nguyen wrote:

It was posted under the other charges and credits, as i know so far it is the fee of plan change,...

Is there any possible way you can post a screenshot of the bill? Just block out the personal details.
Userlevel 7
Badge +4
Did you happen to change your plan over the phone?
i did it online though
Userlevel 7
Badge +4
Did you do anything over the phone with Koodo? If you fee that this charge is in error, you will need to call Koodo to have them correct it. *611 on your Koodo cell

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