Koodo Community



Don't want to pay off TAB balance

I mistakenly clicked on PAY OFF TAB balance. And now it is saying that it will come into my new bill. I don't want to pay off tab now. So what to do?

2 replies

Userlevel 2
Call Koodo, explain the situation and ask to reverse it.
Userlevel 4
Call Koodo to get that fixed. As long as the system showed it was billed out, they might be able to reverse the charge and put the tab back to what it was before the option was selected. No guarantees, though.