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Does Koodo ever talk live to a customer?


Is it possible to talk to anyone at Koodo over the phone? Almost 9am PST, and they are closed

7 replies

Userlevel 7
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Hours of operation: Monday − Friday: 9am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm So you are 5 minutes too early 🙂 Edit: oops it said Eastern Standard Time but I should have said local time. I guess you are in BC like me, and it's 5 minutes more for us.
I am in Pacific, 3 hours behind eastern, so it is 12 there...
Userlevel 7
Badge +4
Louise Wilson wrote:

I am in Pacific, 3 hours behind eastern, so it is 12 there...

I'm in Pacific time zone + DST (BC), it is just after 9. Where are you located?
Louise Wilson wrote:

I am in Pacific, 3 hours behind eastern, so it is 12 there...

Sorry, you put eastern time, so it should've opened at 6 here. I am Vancouver Island so I will ccall now
Userlevel 7
Badge +4
Louise Wilson wrote:

I am in Pacific, 3 hours behind eastern, so it is 12 there...

Yes sorry about that - I just copied and pasted without using my brain 🙂 They should be open for you now 🙂
Userlevel 6
Louise Wilson wrote:

I am in Pacific, 3 hours behind eastern, so it is 12 there...

You already got this far, why not just ask your question here. Guaranteed Sophia will know the answer. 🙂 And you don't have to waste your time waiting on hold.
Userlevel 7
Badge +4
Louise Wilson wrote:

I am in Pacific, 3 hours behind eastern, so it is 12 there...

Possibly an account-related issue - almost everything can be solved here, but not quite everything.

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