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Detailed bill in Koodo App


Userlevel 7
Badge +4
It would be nice to see the detailed bill in the self serve app or at least be able to download the bill from there (PDF). It's the purpose of the app after all no?

5 replies

Userlevel 3
Their app is not the greatest. There is a bunch of things missing that I can do on their website on self serve. Why wouldn't you use that if you want to download the bill. It's very easy.
Userlevel 7
Badge +4
Yeah this is what I was thinking myself
I'm pretty sure this needs to go through TELUS first, as Koodo's Self-Serve is just a modified version of TELUS My Account, and even then, Koodo takes another 5-6 months to update after TELUS My Account is updated.
Userlevel 7
Badge +4
Yeah but I don't see how this is relevant to the conversation
Userlevel 1
Robert wrote:

Yeah but I don't see how this is relevant to the conversation

It's pretty relevant. It has to go to TELUS first. Koodo won't get it before that happens.

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