Koodo Community



Data usage???

You charged me $22.50 for data usage. I have no idea what data I have used that cost me that much

3 replies

Userlevel 5
There isn't much we can do here in the community about what those charges are. To know for sure you'll have to call customer care. *611 on your Koodo phone Or 1-866-995-6636 Do you have an iPhone by chance? They really like to use data in the background. If you have an android you can set a data limit in the settings, just pop into the "Data Usage" section. Good luck!
Userlevel 7
Badge +4
Might be of interest: Data and how to make the most of it. http://community.koodomobile.com/koodo/topics/data-and-how-to-make-the-most-of-it
Userlevel 3
Well, Koodo community members are volunteer helpers who wish to assist other people with tech issues but we cannot access any customer information. Just contact koodo at 611 on your Koodo phone or 1-866-955-6635 on a non-Koodo phone and the technicians will be happy to further assist you. Hope this helps:)