I recently signed up for Koodo on the $25/month plan that has unlimited talk/text, but no data. Figured no data would be fine since I’m on Wifi all the time these days (as I’m sure most of us are).
However, during the initial setup of my new phone, between the time of booting the phone and connecting to my Wifi network, cellular data was on and managed to use a minuscule amount of data -- according to my phone, around 4 KB. According to Koodo, however, 1 KB (or 0.0010 MB).
I figured I’d be hit with the data overage, but based on some sleuthing through the forums here, Koodo has a limit of either 250 KB (based on this and this) or 25 KB (based on this) before charging for data.
Evidently, that doesn’t seem to be the case.
And based on reading other posts in the forum, I can only assume that my only recourse is to DM Koodo on Facebook or Twitter to see if I can get this charge reversed. Unless it can be resolved by a rep here?
Either way, I just wanted to put it out there that Koodo seems more than happy to charge for a single KB of data overage.
Best answer by Cristian Koodo
You have a plan with no data, so it is highly recommended to turn cellular data off whether you have WiFi turned on, or not.