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CSL (Credit Spending Limit inquiry)


Hi! I have just signed up for your service on your website and i'm supposed to get my phone Monday. The transaction went through normally but if a customer is selected for a spending limit program, how im i usually notified, when I did the online transaction or when I actually activate the service on the phone to CS? Just curious.
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Best answer by Myke 18 January 2014, 22:28

When you are nearing your $200 account balance, you will be sent text notifications at $60 remaining, $30 remaining, then when you hit the cap. If you do receive the 100% warning, and a required minimum payment is not secured, the account will suspend itself, resulting ina $35 reconnection fee.

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When you are nearing your $200 account balance, you will be sent text notifications at $60 remaining, $30 remaining, then when you hit the cap. If you do receive the 100% warning, and a required minimum payment is not secured, the account will suspend itself, resulting ina $35 reconnection fee.

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