Koodo Community

Credit to my account ?

  • 27 July 2020
  • 1 reply

Hi. There was supposed to be a credit issued to my account for overage charges per my conv with Koodo in July 2020. It has not shown up on my account yet and I have received a new invoice  showing I am late paying July’s invoice. With late fees. How do I get this looked into?  Thank you. 

1 reply

Userlevel 7
Badge +4

Billing disputes require speaking with a Rep so I'd send a private message to Koodo via Facebook messenger or dm via Twitter to get it sorted out