Koodo Community
Question

Credit card Switch

  • 2 November 2020
  • 1 reply
  • 43 views

I have set up pre authorized payments with a bank account but need to switch it to a credit card. Every time I go to self serve to switch it, it just keeps going to the same page and will not let me enter a credit card number. I need to speak to a REAL koodo person to get this fixed. Is there a number to call for support without talking to a robot?


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1 reply

Userlevel 7
Badge +4

@Shayk It appears you have indeed successfully switched to pre-authorized  credit card  as your method of payment.  Everything looks fine. Don’t hesitate reach out though if you have additional questions.