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Credit card billing address and Koodo billing address is not matching.


Hello I've been trying to make a payment via my credit card, but on payment section shows me that my credit card billing address and koodo billing address is not matching and I confirmed that there is a different street number entered on koodo billing address. Then I tried to change my koodo billing address to my address on koodo Self-Serve menu, but when I put my street number and click confirm button, it keep showing me the previous street number. how should I do?
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Best answer by Jonathan I 6 September 2014, 23:25

Call customer service and have them sort it out since it's some type of error on SS. They won't charge you for it. 1-866-995-6636

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Call customer service and have them sort it out since it's some type of error on SS. They won't charge you for it. 1-866-995-6636

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