I was in Niagara last weekend and suspect I picked up a signal from a tower across the border and got charged a roaming fee. It’s not even possible for us to travel to the US these days..
I tried the callback feature to talk to a rep to but when the phone rang to talk to someone, it just rang for a good two minutes and no one picked up, then call eventually disconnected. Does anyone know another way I can go about resolving this? I don’t want to play a game of phone tag to dispute a $9 charge.