Koodo Community


Charged for Long Distance within Canada with Unlimited Canada-wide anytime minutes


I was charged $4.50 for a long distance call within Ontario even though I have unlimited canada-wide anytime minutes. 

This happened on the same day that I upgraded my plan. When I upgraded I kept the same plan but I upgraded so I could get the +2 gb of bonus data. I previously also had unlimited canada-wide anytime minutes.


2 replies

Userlevel 7
Badge +4
There was a similar case mentioned here: https://community.koodomobile.com/koodo/topics/i-have-unlimited-evenings-and-weekends-5pm-why-do-i-h...
Send a message off on facebook to one of the Koodo reps and they can verify your account and look into this for you.

Also, on a little side note. The plan your currently have is on for $65 right now. Just something to look into if you want to save a few bucks, are allowed to change your plan, it has everything you want, etc.

Done. Thanks for the help!