Hi, I picked up a new Nexus 4 and got the 30.00 talk and text. The charge for data is outrageous, so I didn't want it. Needless to say the salesperson didn't turn it off while activating the phone, so between leaving the store and getting home, it downloaded 20mb of updates and a Chatelaine magazine. When I saw this, I immediately turned the data off. I've now got a 5.00 data charge on my bill. I know its not huge, but is Koodo customer service resposive to things like this? I've never used them before. Thanks!