Koodo Community
Question

charged 5 times

  • 15 October 2020
  • 2 replies
  • 33 views

Hi 

 

I kept trying to pay my bill yesterday and the website said try again. This morning my credit cards had been charged 5 times for the same amount. 3x on one card and 2 times on another. Please reverse the charges!


2 replies

Userlevel 7
Badge +4

Ask for a callback via Koodo Chat  www.koodomobile.com/chat type  #helpss

explain your situation and ask the koodo rep to help you solve your issue

 

Userlevel 7
Badge +4

OR you could just not pay your 5 next bills and they will be credited since you overpaid this month.

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