Koodo Community

charged 5 times

  • 15 October 2020
  • 2 replies



I kept trying to pay my bill yesterday and the website said try again. This morning my credit cards had been charged 5 times for the same amount. 3x on one card and 2 times on another. Please reverse the charges!

2 replies

Userlevel 7
Badge +4

Ask for a callback via Koodo Chat  www.koodomobile.com/chat type  #helpss

explain your situation and ask the koodo rep to help you solve your issue


Userlevel 7
Badge +4

OR you could just not pay your 5 next bills and they will be credited since you overpaid this month.