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Question

CapitalOne MC not accepted as credit card payment

  • 11 October 2021
  • 3 replies
  • 44 views

I’ve been trying to make a payment using my CapitalOne MC. The system won’t accept it. I tried calling 611 to make a phone payment. Same thing -- that credit card is not accepted.

I’ve also tried to set this up as a PAC payment. It won’t work.

 

Any reason why?


3 replies

Userlevel 7
Badge +4

I assumed it was a master card not a Master debit card?

Also, was the address of the card the same as your Koodo account address?

Userlevel 2

I have a similar problem with My Tangerine MC.  Although I did change my address on both my credit card and Koodo as I am in the process of moving.  It has been a week and the self service system still won’t let me setup PAC or one time payment.  My MC side said they never even seen a request at their end so the problem solely lie with Koodo.

It is beyond ridiculous.

Userlevel 7
Badge +4

I’ve been trying to make a payment using my CapitalOne MC. The system won’t accept it. I tried calling 611 to make a phone payment. Same thing -- that credit card is not accepted.

I’ve also tried to set this up as a PAC payment. It won’t work.

 

Any reason why?

Did you recently create a new account? That may be the reason for it.

 

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