Koodo Community

Cannot find phone

  • 10 December 2013
  • 2 replies

Lost my phone cancel contract please.

2 replies

Userlevel 3
Call in to customer service and request your phone be flagged lost/stolen. You can bill your current tab out and redeem the tab again towards another phone and you can keep the same plan.
Userlevel 7
Badge +4
To cancel you need to call Koodo customer service. You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Hours of Operation Monday – Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm