Koodo Community

Cancelled phone negative bill balance

I cancelled one of my phones and for that bill it shows a negative balance of -20. How do i claim the 20$ credit? thanks

2 replies

Userlevel 7
Badge +4
Contact Koodo so they can send it to you
Userlevel 7
Badge +4
You could try out this form for refund request https://www.koodomobile.com/refundrequest
Hope that online form works well for you.