Due to covid19, I was forced to leave Canada and return to my home country of Australia. When I left I reached out to Koodo in an attempt to cancel my account and pay my final bill. I am now receiving emails saying that my outstanding bill is $300 and My service has been cancelled? Does anyone have any information on how I could get into contact with Koodo from Sydney Australia or could someone offer any suggestions on how I can resolve this issue?
Thank you in advance.
Best answer by Dennis
Did you successfully connect with a koodo rep to cancel?
Since you are overseas, I would send koodo a private message via Facebook or Twitter and speak with rep there. It is not live chat so please be patient after you message them