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Cancellation


I need to cancel my number, but I am not in Canada anymore and not comming back. I couldn't reach the number for canceling when I was in Canada and I don't want to pay for service which I am not using anymore.

6 replies

Userlevel 7
Badge +4
You can send them a message via Facebook if you are out of the country. Make sure you mention that though as usually you have to call in to cancel.
Userlevel 4
Allan wrote:

You can send them a message via Facebook if you are out of the country. Make sure you mention tha...

In addition to what @Allan has said you have to pay any remaining balance on your account, as well.
Allan wrote:

You can send them a message via Facebook if you are out of the country. Make sure you mention tha...

want to cancel
w3at to cancel
Userlevel 7
Badge +4
Barb Matthews wrote:

w3at to cancel

Ok so call 611 or if you're not in Canada do as above. Or if you want to keep your number contact the carrier you want to switch to and ask to port over. You'll get a final bill which you'll see in your self-serve. It'll be kept active for 90 days after you leave for that reason.
want to cancel

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