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Question

Cancellation

  • 12 October 2016
  • 4 replies
  • 479 views

Cancelled and ended service half way through bill cycle. Did not have access to service as I ported out my number. Not sure why I'm being charged for time I was unable to use.

4 replies

Userlevel 7
Badge +4
You would have had to pay till the end of your billing cycle regardless of if u used it or not
my cycle runs on the 24th of the month and I would like to cancel my home phone on Sept. 24th how do I do that
Userlevel 7
Badge +4
You must call 611 in order to cancel. You can specify the date that you want for the date of cancellation.
You must call 611 in order to cancel. You can specify the date that you want for the date of canc...Thanks for the help

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