Koodo Community

Community

Solved

Canada-Wide Talk + Text 25 Dbl evenings and weekends


I am on Canada-Wide Talk + Text 25 Dbl. Why when you click on 'plan' on self serve, then under services it says 7pm evenings and weekends but on the bill it's 9pm evening and weekends?

4 replies

Userlevel 7
Badge +4
Hi Silvie, Does it say 9pm or does it say 19:00? 🙂 There is no 9pm evening plan so you can be certain it's 7pm... just wondering what it says exactly.
9pm. for example on my latest bill a call at 20:34 still had a D by it, indicating daytime minutes.
Userlevel 7
Badge +4
Silvie Giannelia wrote:

9pm. for example on my latest bill a call at 20:34 still had a D by it, indicating daytime minutes.

Strange!! There was actually somebody else who said the same thing but they never gave feedback whether it said 19:00 or 9 PM, thanks for doing so. I'm sure it's nothing, but you're best off to give Koodo a call (*611) and ask 🙂
just talked to customer service, it's actually a mistake on the website. I have 7pm evenings after all, and like you said there are no 9pm evening plans.

Reply