Koodo Community



Can't Register Online

I am travelling and have no access to my account number. I just set it up a few days ago before leaving home and now I need it to register online to pay my bill. How can I get the account number to complete the online registration--it's a required field?

2 replies

Userlevel 7
Badge +4
It's on your contract documents. Or you can call Koodo to help you register for self serve. It's *611 on your Koodo cell (it's a free call in Canada) or you can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Hours of Operation Monday − Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm