Koodo Community

can't process monthly bill payment

  • 21 February 2021
  • 2 replies

My due date is Feb 22, but when I tried to log in Self Serve to pay my monthly bill, it keeps showing that Koodo can’t process bill payment right now. What can I do to have my balance all set?

2 replies

Userlevel 7
Badge +4

Have you tried to pay it through online banking?

Userlevel 7
Badge +4

Or pay over the phone since it is due so soon