Can someone over here just tell me if I can use my self serve to pay off my debt. Because I refuse for another 3rd party to take my money and disappear.
TL.DR: Metcredit had my bill first, I payed them some money. Awhile later they tell me Koodo took back the debt. A day later I get a message from general credit saying they have my debt and have been trying to get ahold of me for awhile. This is so sketchy as the money I gave metcredit doesnt even show up anywhere. When I log into my koodo account, my bill is still the same amount. It gives me the option to pay online, so can't I just do that?
Im frustrated enough that I somehow owe $4,500.
I had a basic plan for only a couple of months. But then my unexpected pregnancy and abuse hit me so I had to leave my job and school. I tried to get into contact with Koodo way back then to explain the situation. But they make it impossible to talk to someone over the phone. I should only owe like a few hundred, not thousands. So if im going to pay an insane amount of money that I shouldnt owe, I should be able to directly to the company.
Best answer by Erica B
I would stay in 1 thread so people don't give advice twice.
No, I posted a new thread because no one answered my question. They only told me to call/schedule a call. Both times I did not get to speak with anyone from koodo