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Can I pay my phone bill at a Koodo kiosk?


I have recently relocated from Ontario to Powell River, BC and there is no TD bank here. I normally pay my bill at my ATM, but that is not an option here. There is a Telus shop with a Koodo kiosk at the mall here, can I pay my bill with debit or VISA there? And will I be able to change my phone number to a local one at the kiosk as well?

6 replies

Userlevel 2
You can use your TD Account online through their website and make an online payment. Koodo Kiosks do not accept bill payments.
Userlevel 3
You'd have to make a payment through your self serve using credit card. Or payments are taken as well at Western Union or Money Mart. Or you can always call in to customer service and make a credit card payment.
Userlevel 7
Badge +4
And for your phone number, yes you can change it at the kiosk. Or call customer service *611 from your phone, they will change it for you without fee because you move to a different province.
Koodo has the most horrible service specially when trying to make a payment. i have just moved to canada have no credit card i tried using my debit card and its not going through. when i called 611 or customer service they can't help and give me a excuse that i need to register my card and it will take more than 24 hours to process. of course in that time i will pass my due date. horrible
Userlevel 7
Badge +4
Ayesha Shaikh wrote:

Koodo has the most horrible service specially when trying to make a payment. i have just moved t...

There is over 3 weeks to your due date after you received your bill. "...i tried using my debit card and its not going through." - Maybe you didn't enter the number correctly or your address and billing address didn't much? If you try to make payment/contact Koodo sooner, it wasn't so horrible.
Ayesha Shaikh wrote:

Koodo has the most horrible service specially when trying to make a payment. i have just moved t...

:(

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