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Calling about charges


How can I enquire about a charge without incurring the phone call charges?

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Userlevel 7
Hi Robert, If you have access to a home phone you can call Koodo customer service at 1-866-995-6636, dial in your number and press 0 a few times to get in touch with a representative, so that they can look into your account details. Their hours of operation are as follows: Hours of Operation Monday − Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm Hope this helps
Userlevel 7
Badge +4
Daniel Gunn wrote:

Hi Robert, If you have access to a home phone you can call Koodo customer service at 1-866-99...

*611 from your koodo phone and you wont be charged minutes either. Koodo only charges you when you request them to make a change that you could have done on your own on self serve. Otherwise calling them is free

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