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Call charges on Unlimited plan

  • 21 September 2020
  • 5 replies
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I have unlimited anytime minutes and on this month’s bill have $2.50 in charges for local calling. In this case I was calling my home phone # from my cell #!

 

Thanks

Bruce

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Best answer by Bruce Stewart 21 September 2020, 20:42

I see now the charge was for call forwarding my phone to my home phone. I didn’t realize I didn’t have call forwarding as part of my plan. I’d have thought that it was, now I’ll have to look at adding it.

 

Bruce

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Did you check your PDF  e-bill?  Does it say it for local call?  Not for long-distance or something else?

Or did you change your plan to unlimited talk plan this month?

I just downloaded the PDF e-bill, here is what is on the summary page:

 

Local Airtime - Phone (minutes) $2.50
Included 655:00 (MIN)
Additional 5:00 (MIN)
Total used 660:00 (MIN)

Bruce

Here is the summary of my plan:

 

 

I see now the charge was for call forwarding my phone to my home phone. I didn’t realize I didn’t have call forwarding as part of my plan. I’d have thought that it was, now I’ll have to look at adding it.

 

Bruce

I’ve decided I don’t want to pay for this feature, let anyone who tries to call me when my phone is unavailable leave me a message.

Cheers

Bruce