Koodo Community
Question

call back

  • 10 October 2020
  • 1 reply
  • 38 views

Why was i charged over fee if the payment is made

 


1 reply

Userlevel 7
Badge +4

@Koodo78  That would only happen if we received payment post the due date stated on your invoice.  It looks like you are making payment directly on the Koodo site which is great as it ensure it is immediately reflected on your account.  If you look at the date of your last payment and compare it with the due date you will likely see there is a discrepancy.  

Reply