Koodo Community

Community

Bundling should mean an Advantage


Userlevel 7
My wife and I are taking a trip to the states, I didn't want to unlock her phone so I decided to take one of koodo's roaming packages. There were 3 options that fit my needs. 30 day text or 30 day talk each at 20$ or for 40$ I could bundle both. Normally, with other services, if one bundles there is a discount or advantage. I was disappointed to see there was no such advantage to bundling other than having the two services. Yes I know it includes a preferred data rate but I won't be using data on her phone during the trip as I can tether hers to my BlackBerry. Thanks.

9 replies

Userlevel 1
Hi Chad! The Koodo Combo (30 days Talk and Text Messaging add-ons for $40) was put in place for Customers to let them benefit from lower costs when traveling to USA, including Alaska and Hawaii, the only advantage I can see here is: increasing the number of minutes from 50 to 100 minutes and add a 5/10$ free Data usage. that will make Koodo customers traveling to USA have more for their 40$ and encourage them to add the Combo everytime they head South of border.
Userlevel 2
How about some travel packs for international (non-US) travel... I remember asking about this when I first came over to Koodo 3+ years ago, and it's still not offered. Even Wind has international addons.
mattjs wrote:

How about some travel packs for international (non-US) travel... I remember asking about this ...

Mattjs, At this point I find the Koodo pricing for US very competitive, if fact it's cheaper than buying a pre-paid phone in the us (which I was getting for $5/20 minutes) for the ease/convenience. However getting the extra little phone for a toy later is a godsend for small children 🙂 Have you looked some of the international sim card companies as an alternative?
Userlevel 7
mattjs wrote:

How about some travel packs for international (non-US) travel... I remember asking about this ...

I use a prepaid service for my unlocked phone in the states, it's 3$ per day for unlimited everything or 50$ per month for the same. Koodo is no where near that when it comes to roaming with your Canadian service. I've been asking koodo for years to create a use your plan in the states add on.
Userlevel 2
mattjs wrote:

How about some travel packs for international (non-US) travel... I remember asking about this ...

Yeah the US plans are fine, but their is still no International (outside the US) option, which almost every other provider offers. When I travel I typically pickup a local simcard and use that. However, for the times when I happen to have a layover (or 2) en route, or the times when it's just a short (1-3 days) trip, I'd like the option of being able to add a travel pack.
Because Wind is practically swimming with money aren't they? Now I don’t know the exact workings of a relationship between say Koodo and an international provider other than Koodo needs an agreement in order for their phones to be used on an international provider’s network, but doesn’t the same need to be done for international addons? Maybe because Koodo is a discount carrier, they aren’t able to financially support this type of an addon because of the roaming charges. This is just simply a guess on my part and I doubt we will ever really know how this type of a relationship works unless an employee decides to chime in and reveal the inner workings(highly unlikely).
Userlevel 2
Sherlock Holmes wrote:

Because Wind is practically swimming with money aren't they? Now I don’t know the exact workings ...

I would think that Koodo doesn't have any specific relationships with international providers themselves. They would just "piggy back" on whatever agreements Telus has in place. Telus does have international travel packs, so surely Koodo is capable of offering this as well. However, whether they want to, or not, is another question entirely. This could be one of those services that they deem "premium" and don't feel it necessary to offer as a "discount" brand. Although, the 'discount' and 'premium' providers are operating pretty close to parity these days, so I'm not sure what to really make of that anymore...
Userlevel 7
Badge +4
Agree Chad
The current US plans encourage me to use an AT&T sim. But my phone is a byod so I can easily do that.

Reply