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blocked phone


I got a message this morning that my phone is locked, I paid $200.00 towards my bill this morning through my bank, how do I get my phone unlocked?

4 replies

Userlevel 7
Badge +4
If you service has been disconnected or suspended you need to call into Koodo 1-866-995-6636
Userlevel 7
Banking payments can take a few business days to go through. You might be able to report the payment to Koodo but they can't restore service until the payment clears. Credit cards are instant.
Ok Thanks, if I understand there is a $50.00 charge if I call Koodo?
Userlevel 7
Badge +4
If you wish to unlock your phone to use it with another provider the price is now $35, down from $50 a few weeks ago. There is no charge for simply talking to koodo.

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