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BILLING PROBLEM


when i try to pay my koodo bill via credit card , system shows transaction error. what  can i do to pay my bill?

2 replies

Userlevel 7
Hi Alna,

Make sure your credit card is in your name and that the billing address of it matches the address on your Koodo account.
Userlevel 7
Badge +4
Also, if it's an International credit card, you have to call in (*611) and need to register the card.

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