I went to Koodo store on March. (I forgot what date I visited) for switch 45Plan from Bell, because I don’t need hight price plan.
That time, they said it is not working. It took a time. It seemed to take more time.
So I asked I will come back later.
I didn’t sign and I didn’t get USIM chip.
After get in home, my Bell service was stopped.
So, before I visit Koodo store again April 06, I didn’t get any service no Koodo, no bell.
I got bill “ 115.26$ “ for March 18 - March 25.
My service started from April 06.
I visited Koodo store again. I heard, It was technically working from march 18 and this is Koodo system ,so there are only way to pay.
Also on April 06, They asked me sign blank paper. I just checked mail from that store, They wrote effective date march 18 on my sign . It seems like I agree to using from March 18. But I didn’t.
I really don’t understand about this situation.
It means, even if I use it from April 06 to April 25, I have to pay “ March bill + Service fee + April bill = around 221$ “ for 19days.
I really regret to moved Koodo now.
I think, this is not only problem about bill.
How can I contact any real person who working Koodo? Not store people.
I just want to know really it is Koodo system.