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billing issues

  • 9 January 2021
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I got port from Koodo in November and I am still getting e bill from December to January is this normal should I have to pay the bill?

I have not used the kodoo after November.

 

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Best answer by David AKU 10 January 2021, 00:11

Download your PDF invoice from the self-serve portal. It will outline your fees. There are often costs associated with the account, unless you ported on exactly the last day of your billing period.

 

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David AKU
Userlevel 7
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Download your PDF invoice from the self-serve portal. It will outline your fees. There are often costs associated with the account, unless you ported on exactly the last day of your billing period.

 

AKU - Another Koodo User
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