Koodo Community

billing issues

  • 9 January 2021
  • 1 reply

I got port from Koodo in November and I am still getting e bill from December to January is this normal should I have to pay the bill?

I have not used the kodoo after November.


1 reply

Userlevel 7
Badge +4

Download your PDF invoice from the self-serve portal. It will outline your fees. There are often costs associated with the account, unless you ported on exactly the last day of your billing period.