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Billing error addons removed

  • 8 April 2021
  • 2 replies
  • 56 views

LD addons removed on March 30th, received charges on actual invoice. Anyone has the same issue?


2 replies

Userlevel 7
Badge +4

The invoice would include charges up to the point where you removed the add-on. How much were you charged?

The invoice would include charges up to the point where you removed the add-on.”

Client answer:

The addon charge up to Apr 1st was $0. Starting April, there is $2 charge per line. I was billed 3 times for services Apr-May 2021, for an addon removed in March. Is it normal?

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