I wrote to Koodo at the end of July telling them I was going with someone else. It took 3 weeks just to set up my account and I could never log into it afterwards. Was always told that someone else already had it. So I emailed them on July 30 and told them I was going with someone else. That was the only way I could think to cancel it since I couldn’t log in. Now they keep billing me for services I never got. This probably doesn’t belong in this area but there seems to be no other way to get through to them. Hopefully they read these.