Not sure if I’m misunderstanding or being ripped off. I just got a new phone and plan which kicked in September 29. On Oct 8, I got an email saying my bill was ready which I thought was odd as I’m used to paying at the end of the bill cycle, not the beginning. My husband who is also with Koodo said he thinks it’s because you’re always paying a month ahead instead of at the end of the cycle. I didn’t think much of it until I noticed it says my billing cycle was sept 29-oct 5. My question is am I being asked to pay for an entire month when I only had the phone for 6 days at that point? If so, should this bill not be prorated for the amount of time I’ve actually had the phone/plan? Or am I completely misunderstanding?
thanks in advance