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Bill payment problem


im new with koodo and yesterday i made my first payment with the debit card of my roommate, the payment doesnt seem to appear to have taken any effect on the charge that i see in my self serve account, did i make something wrong? what can i do?
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Best answer by Chris Petersens 20 February 2014, 23:35

They don't take debit online on the koodo website unless you are signed up for pre-authorized debit. You will need a credit card. If you paid via your bank it will take a coue days to shoe up. The banks need to notify koodo that payment was made.

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Userlevel 6
They don't take debit online on the koodo website unless you are signed up for pre-authorized debit. You will need a credit card. If you paid via your bank it will take a coue days to shoe up. The banks need to notify koodo that payment was made.

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