Koodo Community



Bill paid in full - how long before service is restored?

Hello I just paid my bill up in full, how long will it take for my service to be restored?

4 replies

Userlevel 5
How did you pay your bill? Your service will be restored usually within 15-30 mins of Koodo receiving the money. If you paid through a bank/online banking that can take 3-5 business days. Credit cards are usually pretty instant.
I paid online through my bank this evening.
Userlevel 7
Shawna Cromwell wrote:

I paid online through my bank this evening.

Those payments take 3-5 business days so the earliest it will show as being paid is Monday and the latest on Wednesday. You can speed up the process if you call Koodo at *611 from your Koodo phone and make sure you have your confirmation number from the bank for the payment.
Thank you Ahmad I will do that tomorrow.