Koodo Community



Bill increase

Hello, for over a year my bill has always been $44.07. Today when I was billed it came to the amount of $49.72. I looked into my usage and I wasn't charged extra for anything. My last bill says "Canada-Wide Data Plan 39 $39.00 with $5.07 GST/HST. New bill says "Mobile services $44.00 GST/HST $5.72 Thank you

6 replies

Userlevel 7
Did you upgrade your phone recently and took Tab Medium? That would explain the extra $5.
I haven't upgraded or changed anything
Userlevel 7
The on phone data limiter doesn't always work 100%. Set it a bit lower for next month.
Userlevel 4
The data limit is a guesstimate on your phone. It's not 100% accurate. Best bet is to have it set a good 100mb below your limit.
Userlevel 7
You can indeed set a limit, but like the others said, Koodo's calculations are always correct. Secondly, the limit/warning feature installed in the phone can just be overridden by turning on data again so it's not totally secure.